Ozark Self Storage - FAQ page

Is it Secure?

Ozark Self Storage has cameras that record activity 24/7 and our facilities are fully fenced with access control at the gate to only allow customers to enter. 

What can I store?

Almost anything. These are the items we prohibit: illegal drugs, cash, precious metals, food of any kind, flammable liquids.

How Long am I Required to Rent a Storage Unit Space for?

Rent for as long, or short as you need! We offer month-to-month leases and bill in one-month increments. Our goal is to make your storage experience as simple and easy as possible. Whether you need short term or long term storage, we just ask that you give us a 10 day notice if you are moving out your storage unit.

Can I Rent a Storage Unit Online?

Yes!  Ozark Self Storage offers fast, convenient online rentals and online reservations. Once you have selected your unit you just need to complete the process and make your online payment. Our kind and caring customer care team is available by phone or text will gladly help you if you need assistance accessing your storage unit.

What Forms of Payment do You Accept?

We accept all major credit cards and debit cards. We accept payments online and through autopay. We can help you update and add your credit card payments over the phone. 

We encourage the use of credit/debit cards because a $10 fee will be charged for payments made by check or money order.

We do NOT accept cash.  

When is My Rent Payment Due?

Your rent payment will usually be due on the 1st of the month. Your first month will be prorated based on the date you move in. To avoid late fees, make sure that your monthly payment is made by the 10th of the month.

How can I login and make a payment?

Every customer has a login to our website. You can click the login link on this website OR check your past email and text messages for a fast No Password required login link.

I forgot my password. What can I do?

You can click the login link on this website OR check your past email and text messages for a fast No Password required login link. Just simply reset your account password or contact us and we can update your account information for you.